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Privacy Policy

Introduction

At Hada-Ki ("we," "our," "us"), your privacy is of utmost importance. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using our website, you agree to the practices described in this Privacy Policy.

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1. Data We Collect We may collect the following categories of personal data:

  • Personal Identification Information: Name, address, phone number, and email address.

  • Payment Information: Billing address and payment details (processed securely).

  • Account Information: Login credentials and purchase history.

  • Technical Information: IP address, browser type, and device information.

  • Usage Data: Information about how you interact with our website.

2. How We Collect Your Data We collect data in the following ways:

  • Directly from You: When you create an account, place an order, or contact us.

  • Automatically: Through cookies and similar technologies when you browse our website.

  • From Third Parties: Payment processors and delivery services.

3. How We Use Your Data We use your personal data for the following purposes:

  • Order Fulfillment: To process and deliver your orders.

  • Customer Support: To respond to inquiries and provide assistance.

  • Marketing: To send promotional materials, subject to your consent.

  • Website Improvement: To analyze usage and enhance functionality.

  • Legal Compliance: To comply with applicable laws and regulations.

4. Sharing Your Data We may share your data with:

  • Service Providers: Payment processors, delivery companies, and IT support.

  • Legal Authorities: When required by law or to enforce our legal rights.

  • Third-Party Marketing Partners: Only with your explicit consent.

We ensure that third parties adhere to strict data protection standards.

5. Cookies and Tracking Technologies Our website uses cookies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings. For more details, refer to our Cookie Policy.

6. Your Rights Under the UK GDPR, you have the following rights:

  • Access: Request access to the personal data we hold about you.

  • Correction: Request correction of inaccurate or incomplete data.

  • Erasure: Request deletion of your personal data, subject to legal obligations.

  • Restriction: Request restriction of processing under certain conditions.

  • Data Portability: Request transfer of your data to another service provider.

  • Objection: Object to processing based on legitimate interests or direct marketing.

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To exercise your rights, contact us at info@hada-ki.com.

7. Data Retention We retain your personal data only as long as necessary for the purposes outlined in this policy or to comply with legal obligations. Once retention periods expire, data will be securely deleted.

8. Data Security We implement robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

10. Updates to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. Please review this policy periodically.

11. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices.

Last Updated: 1/1/2025

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